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Call: 07802753466

FAQ

How Miss Penny's Cleaning Serves Its Customers & Clients

Frequently asked questions

Pricing & Payment

Pricing

At Miss Penny’s Cleaning, we aim to provide transparent, fair, and flexible pricing tailored to the needs of each client. Because every cleaning task is different, our billing options are designed to accommodate both simple routines and more complex jobs.

 

Flexible Billing Options:

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1. Hourly Rate


For standard cleaning tasks or ongoing regular appointments, clients can choose to be billed by the hour. This option is ideal for routine maintenance, quick cleans, or situations where the time required is predictable.

 

2. Fixed Quote Per Job


For more specialised or extensive cleaning tasks, we provide a personalised quote based on:

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  • The size and nature of the job

  • The level of cleaning required

  • Materials, products, or specialist equipment needed

  • Time and staff resources involved

 

This ensures clients know the full cost upfront with no hidden fees.

Terms & Guarantee

Payment Terms

Prompt payment is expected once the service has been completed, unless alternative arrangements have been agreed in advance.

 

For ongoing services, larger projects, or long-term partnerships, payment schedules or contract terms can be negotiated to suit the needs of both parties.

Satisfaction Guarantee

Miss Penny’s Cleaning is committed to delivering high-quality work with clear and honest pricing, ensuring every client receives excellent value and professional service.

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